FAQs

Shipping

We ship to the United States, Canada, Central & South America. We may offer products to other countries someday soon.

We offer both standard and express shipping. Paying extra for shipping does not affect the time it takes to fulfill and create your order. It only shortens the shipping period. 

Standard (Flat): 3-4 business days in the US, 6-10 days in Canada, 5-20 days internationally
Express
: 1-3 business days in the US, Canada, and internationally

Shipping varies depending on the product type and the destination. This price ranges from $3-$6.

Orders take an average of 3 business days (M-F 9pm-6pm) to produce. This can take longer depending on shipping delays. I do my best to update these estimates on product pages. 

We offer both standard and express shipping. Paying extra for shipping does not affect the time it takes to fulfill and create your order. It only shortens the shipping period. 

Standard (Flat): 3-4 business days in the US, 6-10 days in Canada, 5-20 days internationally
Express
: 1-3 business days in the US, Canada, and internationally

Shipments outside of the USA may incur customs fees depending on the destination country. The fee may vary depending on your order value, country limits, and other factors based on the product itself.

Fedex, USPS, & USS are all used. We will use the cheapest option for your order automatically. We do not yet allow you to choose this method.

Yes, all orders come with order tracking. Different carriers have different levels of tracking.

Returns and exchanges

All Awake Happy products are hand-printed on a per-order basis. I don't carry any inventory so returns are limited. If your product is not as described or is misprinted in some way I am glad to refund you. If you choose the wrong size, I cannot offer you a refund so please pick the right size for you by studying the size chart. Please visit our returns page for our full policy.

All products are made on demand. Because I do not carry inventory I do not accept exchanges unless the product is not as described. Please take a close look at the sizing chart. Go to our returns and exchanges page for our full policy.

Support

I do. Everything in this store is created by me, Devon

Shoot me an email at be@awakehappy.com. If you've placed an order be sure to include your order number.